Round 10 a.m. Monday, Verizon customers started reporting outages on social media and to Down Detector that they haven’t any service besides SOS mode. Verizon acknowledged the “difficulty impacting service” at 11:48 a.m.
We’re conscious of a problem impacting service for some prospects. Our engineers are engaged and we’re working rapidly to establish and clear up the problem.
— Verizon Information (@VerizonNews) September 30, 2024
The difficulty has been ongoing since its peak this morning when it had greater than 100,000 queries — Tom’s Information experiences the quantity is all the way down to the 40,000 vary.
Reuters experiences that the FCC is investigating and “working to find out the trigger and extent of those service disruptions.”
At 5:04 p.m., Verizon up to date prospects on X and mentioned it was a “community difficulty” that has “began to be restored.”
“We proceed to work across the clock to totally resolve this difficulty,” they added.
Verizon engineers are making progress on our community difficulty and repair has began to be restored. We all know how a lot individuals depend on Verizon and apologize for any inconvenience a few of our prospects skilled right this moment. We proceed to work across the clock to totally resolve this…
— Verizon Information (@VerizonNews) September 30, 2024
Here is what we all know.
The place Is Verizon Down?
The huge Verizon outage seems to be throughout the U.S. with customers from California to Ohio to Florida reporting points.
Does Verizon Know In regards to the Problem?
The corporate is conscious of the problem, although it has not acknowledged publicly what brought about the outage. On its web site and social media, Verizon mentioned community engineers are working to establish and clear up the issue.
Is AT&T Additionally Down?
Though customers have been additionally reporting points with AT&T, the corporate mentioned they don’t seem to be experiencing outages, and it’s only a residual impact.
We aren’t experiencing a nationwide outage. Our nationwide community is working usually. Down Detector is probably going reflecting challenges our prospects are having trying to connect with customers on one other community.
— AT&T Information (@ATTNEWS) September 30, 2024
What Is SOS Mode?
SOS mode happens when your telephone cannot hook up with a community, although customers nonetheless ought to have the ability to name 911.
