Vietnam’s An Binh Business Joint Inventory Financial institution (ABBANK) has launched a brand new digital banking platform, ABBANK Enterprise, powered by Backbase.
The platform goals to reinforce banking companies for small and medium-sized enterprises (SMEs) in Vietnam, providing a seamless, user-friendly digital expertise.
Developed utilizing Backbase’s Engagement Banking Platform, ABBANK Enterprise equips SMEs with important instruments for managing funds securely and effectively.
ABBANK efficiently migrated 100% of its enterprise banking purchasers to the brand new platform inside three months, making certain a seamless transition with out disrupting companies.
Because the launch, 88% of probably the most lively prospects have adopted the app as their main banking channel.
The platform supplies customisable account numbers, fast invoice funds, worldwide cash transfers, and a complete dashboard.
The dashboard gives insights into belongings, latest transactions, and rate of interest updates, enabling SMEs to make knowledgeable monetary selections.
ABBANK’s digital transformation is underpinned by 4 strategic pillars: Buyer Expertise, Knowledge, Know-how, and Agile.
These pillars allow the financial institution to swiftly adapt to buyer wants whereas delivering modern options.
To help its transformation journey, ABBANK has additionally established a Middle of Excellence with in-house experience, making certain sustainable digital development.
“The brand new software makes banking straightforward, secure and handy for our purchasers whereas enhancing ABBANK’s effectivity and enabling us to attain transformative SME digital banking targets.
Backbase platform, on which ABBANK Enterprise is constructed, supplies such strong structure we have to ship for our purchasers,”
stated Pham Duy Hieu, CEO, ABBANK.
“ABBANK’s digital transformation is pushed by its collaborative improvement strategy and adaptableness. By adopting an anchor platform and establishing a Middle of Excellence with in-house experience, ABBANK has laid the groundwork for profitable, sustained digital transformation.
Their efforts had been recognised with the Excellence in Buyer Expertise Optimisation Award at our annual Buyer Engagement Awards in October final 12 months – a well-deserved achievement,”
stated Riddhi Dutta, Regional Vice President, Asia, Backbase.
Featured picture credit score: Edited from Freepik
